Long queues on Tuesday stretched across airports in the United Kingdom (UK) after the country’s border force system was hit by a nationwide glitch.
Pictures on social media showed enormous queues in front of
the gates at Heathrow, Edinburgh, and Manchester on Tuesday evening as
thousands waited for their passports to be checked.
Responding to the situation, Heathrow confirmed that the
border force was experiencing a nationwide issue that impacted passengers being
processed through the border.
The airport apologised for the inconvenience, saying its
teams were supporting border forces with their contingency plans to help
resolve the problem as quickly as possible.
The disruption comes after border force workers staged a
four-day strike at Heathrow in a dispute over working conditions last week.
The union said the workers were protesting against plans to
introduce new rosters, which they claimed would see around 250 of them forced
out of their jobs at passport control.
“We are aware of a
technical issue affecting e-Gates across the country,” a home office
spokesperson said.
“We are working closely with Border Force and affected
airports to resolve the issue as soon as possible and apologise to all
passengers for the inconvenience caused.”
In May last year, there were similar problems with e-gates,
which took a day to resolve.
Airport officials resorted to checking passports manually.
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