The Central Bank of Nigeria’s eNaira website has gone live
ahead of the October 1 official launch.
According to the website, www.enaira.com, “eNaira is a CB
-issued digital currency that provides a unique form of money denominated in
Naira.”
Find out what makes the eNaira different from the money in
your bank account — according to the apex bank itself.
What is eNaira?
eNaira is a central bank digital currency (CBDC) issued by
the Central Bank of Nigeria as a legal tender. It is the digital form of the
Naira and will be used just like cash.
What is an eNaira wallet?
The eNaira wallet is a digital storage that holds the
eNaira. It is held and managed on a distributed ledger.
The eNaira wallet is required to access, hold and use eNaira.
Is eNaira wallet safe?
Yes. The eNaira system uses a two-factor authentication
system in addition to cryptographic encryption to ensure the safety of
customers’ wallets and the eNaira holding.
How are eNaira wallets created?
For smartphone users, download the eNaira app (termed
“Speed”) from either the Google Play Store or Apple Store and complete the
registration process.
For feature phone users, utilize USSD codes and follow the registration
prompts.
How do I connect my eNaira wallet to my bank account?
The eNaira app allows customers to identify a bank of their
choice, connect to their bank accounts and perform transactions.
What makes eNaira different from the money in my bank
account?
eNaira is the digital form of the cash and is a direct
liability on the Central Bank of Nigeria while the customer deposits are direct
liabilities on the financial institutions.
How do I resolve failed transactions or raise enquiries
on eNaira?
Reach out to the customer support of the bank you selected
when registering for eNaira through their available channels which include:
phone, email, whatsapp, etc. Disputes will be resolved as soon as possible.
If issues are not resolved within 48 hours, send an email to CBN’s eNaira
Customer Support via helpdesk@enaira.com
What are the different tiers of eNaira wallets that I can
open as an individual?
These are different tiers of wallets and they include:
September 2021
|
TIERS |
CATEGORY |
REQUIREMENT |
DAILY LIMIT |
CUMULATIVE LIMIT |
|
0 |
No Existing Bank Account |
|
20,000 |
120,000 |
|
1 |
No Existing Bank Account |
NIN verified telephone number |
50,000 |
300,000 |
|
2 |
Has an Existing Account |
BVN + valid means of identification |
200,000 |
500,000 |
|
3 |
Has an Existing Account |
Tier 2 requirement + public utility receipt |
500,000 |
5,000,000 |
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