The Joint Admissions and Matriculation Board has promised to
refund monies paid by candidates who were unable to generate profile codes due
to poor network or delayed response from telecommunication service providers
The exam body, however, warned that the refund will not
apply to wrong registrations, in the case of candidates who entered wrong codes
while trying to generate their profiles.
The JAMB Registrar, Prof Ishaq Oloyede, who disclosed this
on Monday said the decision was arrived at after consultations with
stakeholders.
He explained that service providers have also agreed to the refund decision.
Oloyede, who said the Federal Competition and Consumer
Protection Commission and the Nigerian Communications Commission have been
drafted in to monitor the refund, lamented that parents were being extorted by
telecoms service providers.
He said: “All those concerned will have to go back and
ensure that when a service is not fully rendered and if there had been any
charge that had been made this should be refunded to the candidates.
“We have reached this agreement with Digital Pulse that we
will work with the service providers to make sure that the service providers
refund where they have taken money from candidates.”
The registrar also disclosed that by Friday, candidates will
have the option of using the Unstructured Supplementary Service Data to
generate their profile code.
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