The Nigeria Centre for Disease Control has responded to
claims by legendary singer, 2baba, that he and some Nigerians were stranded at
an airport because the COVID-19 portal was down.
In a series of tweets via the verified NCDC handle, the
agency took responsibility for the portal’s malfunction.
The agency tweeted, “On the 20th of April, a system failure
by one of the partner organisations supporting the management of the COVID-19
travel portal led to an unforeseen downtime. The technical failure was resolved
following about 12 hours of downtime.
“We accept full responsibility for this event, which led to inconvenience for several travellers to Nigeria.”
The agency further seized the opportunity to reiterate that
they had learnt from the incident and would strive to serve Nigerians better.
“We have learnt from this occurrence and continue to
restructure our systems to avoid future events like this and serve Nigerians
better. Our commitment remains to protect the health of Nigerians, by reducing
the risk of the spread of the virus. This is why the Nigerian International
Travel Portal was introduced by @PTFCOVID19.
“We’ll continue strengthening this process to make it
seamless for travellers,” the agency tweeted
Yesterday, a frustrated 2baba took to his Instagram story to
share his plight as he and other Nigerians were stranded at an airport because
of the portal malfunction.
According to him, there is a compulsory COVID-19 arrival
test portal, which collects N50,000 per passenger but has failed to deliver QR
code. He noted that this got them stuck at the airport.
The singer also stated that several calls made to the NCDC
office yielded no result as no one answered the call.
2baba said in the video, “NCDC; you people better wake up.
You are causing serious hardship for people travelling. You will be at the
airport, they tell you to pay or bring several things. What is this? What kind
of wickedness is all this one?
“This office knows that people travel every second, yet,
they are closed. We called their line, nobody picked up. What kind of evil is
that? Just imagine Nigerians stranded at the airport because of some useless
people. This is unacceptable. It is annoying. It is totally annoying. This is
wickedness.”
In the Instastories he posted, he further captioned the
videos. “@NCDCGOV This racket has to stop. Your useless and money-thieving
portal is becoming embarrassing. @NCDCGOV Wakeup. Answer your phones.
“Ridiculous @NCDC compulsory COVID-19 arrival test portal
collects N50,000 per passenger and fails to deliver QR code. Passengers
stranded. Business and personal commitments messed up. Who bears the
responsibility for this?”
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