It was a mild drama on Monday morning at the departure hall of the Murtala Muhammed Airport, Ikeja, Lagos, as over hundreds of anxious passenger besieged the counters of DANA Airline to seek refunds of their air fares following the suspension of the airline’s operations by the Nigeria Civil Aviation Authority (NCAA).
The passengers arrived the MMA 2, as early as 6.30am ostensibly not aware of the NCAA’s suspension of DANA flights on Sunday.
The passengers got to the airport for the supposed 7.05am flight only to be informed by ground personnel of DANA Air that their operations have been suspended by government.
Most of the passengers, who had purchased their tickets online, brandished the electronic tickets they printed out from different mobile devices.
Other passengers had previously paid for their tickets before Monday.
Some of the passengers apparently in a bid to meet up with their appointments, started putting pressure on the airline officials to facilitate the refund of their flight tickets to enable them get seats on other airlines going to their destinations.
Some of these passengers take the early flight to Abuja on Mondays.
There was display of emotions as some passengers took on the DANA Air personnel on ground, who pleaded with them to exercise patience, as their refunds were being worked out. Click to signup for FREE news updates, latest information and hottest gists everyday
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No reason for the grounding?
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