Telecommunication firm Etisalat has reaffirmed its commitment to the delivery of quality services to its over 12 million subscribers in the country.
Steven Evans, Chief Executive Officer, Etisalat Nigeria said the company in its over three years of rendering quality telecommunications services in the country has invested over two billion dollars in building and expanding its network and will continue to invest in upgrading and expanding its network and capacity in order to meet the communications need of its customers.
Reacting to the recent sanction by the Nigerian Communications Commission (NCC) of all GSM operators for non-compliance with the Quality of Service targets set by the Regulator for the months of March and April 2012, Evans explained that since its commercial launch in October 2008 Etisalat has been recognized as a quality operator as proven by the various measures conducted and published by the regulator during the last 3 years.
He said, "This year alone we are investing more than half a billion dollars in expansion of our network capabilities and capacity and this expansion which is currently in progress will reflect positively on the quality of our network".
He said the failure to hit some of the quality measures could not be attributed alone to capacity expansion but also by other factors which represent industry-wide challenges. Foremost amongst these is the absence of reliable power which necessitates that every one of over 3000 cell sites needs to be served by two generators which run 24 hours a day and need regular maintenance and provision of weekly supplies of diesel. Click to signup for FREE news updates, latest information and hottest gists everyday
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I Love the network but their are fucking me up
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